Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Household Move Checklist
Which details are worth recording before you contact the hire team? A written inventory of everything moving is a sensible starting point, grouped by room and noting approximate dimensions for the largest items such as beds, wardrobes and dining tables. Add your preferred dates, the addresses at both ends, and any instructions you have received about access at either property. If some belongings are destined for storage and others for a new home, mark which is which on your list. Note who will be present at each stage and a contact number for anyone receiving items on your behalf. When you enquire, the team will ask what you need to carry, the access arrangements and the hire dates, so having these answers prepared allows them to match the job to the right van option where available.
Coordinating Helpers on Moving Day
Who is doing what while the van is on hire? Deciding this in advance keeps everyone working from the same plan. List the helpers you have lined up, the times they are available, and whether any of them will travel with the van or make their own way to the destination. Record their phone numbers so you can reach them if timings shift, and agree a point of contact for questions during the day. If helpers are only free for part of the schedule, note the hours each person can cover and where their contribution fits. You might also confirm whether anyone receiving furniture at the far end will be present, and share their details accordingly. These arrangements sit with you rather than the hire team, though knowing them helps when discussing dates and access for the booking.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.