Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery Schedule
Suppose the van is booked for a day of commercial drops rather than a house move. In that case, a written schedule is the most useful thing you can bring to the enquiry. List each delivery with the recipient's name, phone number and agreed time window, and note any access details you have been given, such as a service lift or a restricted entrance. Record the size and number of items per stop, and check the access points with each site contact yourself before the day. Ask whether your list of stops suggests one vehicle or whether the load description changes the recommendation. Sharing the hire dates alongside the schedule keeps the whole request in one place.
Planning a Collection with a Seller
If you have bought furniture or equipment from a private seller, a little preparation before the hire helps everything run smoothly. Confirm the collection address and a realistic time window with the seller, and keep their contact number to hand in case the timing shifts. Ask whether the item comes apart, then measure it, or ask the seller for measurements, including height and depth. Note how many people will be present at each end and whether any stairs or narrow doorways are involved at the destination, since the recipient there can answer that. Pass the item dimensions, access notes and hire dates to the team when asking about a Transit, Luton or another option, and keep your notes nearby for follow-up questions.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.