Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing down what each box contains
Before you pack a single box, start with a list. Note every container you plan to move, numbered if possible, with a short note of what is inside each one. This record helps you decide which boxes travel in the van and which might stay behind, and it gives you something to check against at the destination. Alongside the inventory, record the approximate size of larger items such as wardrobes or desks, and whether anything dismantles. Count the total boxes and bags so you can describe the load when you enquire. Note the hire dates and access arrangements at both ends too, since the team will ask. If you are unsure whether your list suits a Transit or a Luton, simply share the figures and ask.
Preparing a business delivery step by step
What does the recipient actually need to know, and when? Answering that question early makes a delivery run far simpler to plan. Record the delivery address, a named contact there, and their phone number, then ring ahead to confirm receiving hours and any reference numbers they expect on the paperwork. Note the dimensions and quantity of the goods, and whether anything is fragile or requires careful handling at their end. Write down your preferred hire dates, including a realistic window for the return leg if the van is needed all day. If access at the destination is uncertain, perhaps a loading bay or restricted entrance, that question belongs to the site contact. Passing your notes and access details to the team helps them match the job to a suitable van where available.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.