Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Travelling with Children and Bags
Should a holiday or a visit to relatives involve young passengers, the notes you prepare before enquiring can make the vehicle choice clearer. Begin with the dates you need the car and the number of travellers, splitting adults from children and noting each child's age. List the luggage separately: how many suitcases, weekend bags, pushchairs and any travel cots, with a rough size for the bulkiest pieces. If you plan to use your own child seats, mention this when you contact the team, along with the main driver's details and any additional drivers. A people carrier may be worth discussing for a larger family, or an estate for fewer people with more bags, though the team will confirm the vehicle group once they have your list. Ask about delivery or collection options and note your preferred point.
Organising a Longer Stay
When a car is needed for an extended period, a little extra planning around the booking details pays off. Write down the exact start and end dates, including whether you need the car early on the first morning or late on the final evening, since this affects how the days are counted. Note who will drive throughout the stay, whether their details will change, and where the car will be kept between uses. Think about your itinerary: which destinations you expect to visit, how many passengers will come along on each outing, and whether luggage will stay in the car or be unloaded at your accommodation. Ask the team how longer hires are handled, what vehicle groups they can offer across your dates, and what the delivery or collection choices are. Keep a contact number handy for any follow-up questions.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















